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Waypoint 3 · Sustain toolkit · 3 modules

Dilemma Assessment

Fire the client or renegotiate? Raise rates or add value? Niche down or stay open? A structured way to assess business dilemmas instead of deciding by mood.

What you'll be able to do

  • Separate a real dilemma from a decision you're avoiding
  • Score options against values, cash and capacity
  • Communicate hard decisions to clients cleanly

Modules

  1. 1

    Framing the Dilemma

    Defining the actual choice, the constraints and the cost of doing nothing.

    Publishing soon
  2. 2

    The Assessment Grid

    Scoring options against values, income, capacity and reputation risk.

    Publishing soon
  3. 3

    Deciding & Communicating

    Committing to a call, scripting the conversation and reviewing the outcome.

    Publishing soon

Ready to start?

Choose your track

This Sustain Toolkit course is self-taught only.

Apply — Self-taught